Privacy and Cookies Statement

Last Updated: December 2024

1 INTRODUCTION

1.1 Qvist is a sustainable digital menu and social networking platform for environmentally conscious businesses and users.. In this Statement, we refer to these as our “Services”.

1.2 The information that you and others entrust us with enhances our ability to provide more relevant, personalized and helpful Services. We know that sharing your information with us is based on trust. We take your trust in us seriously and are committed to providing you helpful information, products and services, curated based on the information you have shared with us. Equally, and perhaps more importantly, we are committed to respecting your privacy when you visit our website or use our Services and being transparent about how we use the information you have entrusted to us.

1.3 This Statement describes how we obtain, use, and process your information. It informs you of the rights you have, how you can exercise them and how you can contact us. Please review this Statement carefully to learn about our practices with respect to information and privacy. By visiting our website and mobile application, apps and social media, whether on a computer, phone, tablet, or similar device (each of these is referred to as a “Device”), you acknowledge and confirm that you have read this Statement.

1.4 We offer our Services to users in a number of countries and territories where the laws and customs differ.

 

2 INFORMATION COLLECTED AND PROCESSED

2.1 When you access or use our Services, we collect and process information from and about you to provide the Services in a more personalized and relevant way. Some information we collect passively, for example, with our servers or with cookies or other similar tracking technologies. Some information we collect from different sources, including from you, affiliated entities, business partners, and other independent third-party sources. When you use our Services by “clicking-through” from a third-party website or when you visit third-party websites via our Services, those third-party websites may share information with us about your use of their service. Any information that we receive from third-party websites may be combined with the information provided by you.

2.2 To the extent possible, we want to provide you with relevant content and a tailored experience when you use our Services, and we use information about you to do that, including in the following ways:

2.2.1 Information Sharing : In order to provide some of our Services and processing activities, we use service providers and may need to make available each category of information that we collect to these service providers, and certain other third parties. You have options with respect to the processing and use of your information by us.

2.2.2 Information Transfers: We offer our Services to users located in many different jurisdictions. If we transfer your information to other countries, we will use and protect that information as described in this Statement and in accordance with applicable law.

3 INFORMATION ABOUT CHILDREN

Our Services are not intended for children, which we consider to be: (i) individuals that are 13 years of age or under, or the age of privacy consent in your jurisdiction; or (ii) when processing data on the basis of a contract, the age of legal capacity to enter into the agreement.

4 INFORMATION SECURITY

We have implemented appropriate administrative, technical, and physical security procedures to help protect your information. We only authorize specific personnel to access personal information and they may do so only for permitted business functions. We use encryption when transmitting your information between your system, Apple Inc and ours, and between our system and those of the parties with whom we share information. We also employ firewalls and intrusion detection systems to help prevent unauthorized access to your information. However, we cannot guarantee the security of information from unauthorized entry or use, hardware or software failure, or other circumstances outside of our control.

 

 

 

5 DELETATION and RETENTION

We will retain copies of your information for as long as you maintain your account or as necessary in connection with the purposes set out in this Statement, unless applicable law requires a longer retention period. In addition, we may retain your information for the duration of any period necessary to establish, exercise, or defend any legal rights.

6 INFORMATION ON STATEMENT CHANGES

We may update this Statement in the future. If we believe any changes are material, we will let you know by doing one or more of the following: sending you a communication about the changes, placing a notice on the application and/or posting an updated Statement on the website. We will note at the top of this Statement when it was most recently updated. We encourage you to check back from time to time to review the most current version and to periodically review this Statement for the latest information on our privacy practices.

7 EUROPE AND UK

 

7.1 General Data Protection Regulation Privacy Statement (“GDPR Statement”)

This GDPR Statement applies to persons in the European Economic Area (“EEA”), including those based in the United Kingdom. This GDPR Statement supplements our Statement; however, where the Statement conflicts with the GDPR Statement, the GDPR Statement will prevail as to persons located in the EEA.

7.2 Controller of Personal Information and Local Representative

QVIST B.V. is the controller of personal information we collect; however, in accordance with applicable data privacy law, we have made sure about representatives within the European Union.

7.3 Information Rights Under GDPR

You have certain rights regarding your personal information.

7.4  Information Uses and Legal Basis

We will only use your personal information under the circumstances permitted by the law or you.

7.5 International Transfers

Your personal information may be stored or transferred to countries outside the EEA and the UK for the purposes described in this Statement. When transfer your personal information outside the EEA and the UK, we take the following precautions to ensure that your personal information is properly protected.

We may retain your information if it is necessary to comply with a legal or regulatory obligation or for our legitimate interests in connection with the purposes set out in this Statement. In addition, we may retain your information for the duration of any period necessary to establish, exercise or defend any legal rights.

8 CONTACT

If you have a data privacy request, such as a request to delete or access your data, please contact us via our contact information.

Contact information: qvist@qvist.app

 

 

Notice at Collection of Personal Information We collect personal information from and about you as detailed in this Notice at Collection of Personal Information (“Notice”) and in the Statement.

What categories of personal information do we collect and why? Biographical information & identifiers: This may include your name; phone number, postal and email address; other information about yourself that you have voluntarily disclosed; unique personal identifier; online identifier; IP address; account username and password; and other similar identifiers. Commercial Information: This may include information related to products or services that you have purchased or obtained, including details of your membership with Qvist, booking history, information about your experience and dining plans and preferences, and any other information about your plans that you have voluntarily disclosed. Internet or other Electronic Network Activity Information: This may include information related to your browsing history (including pages you have visited, content reviewed, and apps reviewed), search history, and access to and use of our Services (including automatic collection of information as described in more detail in this Statement). Precise Geolocation Data: This may include the location of your Device when you have agreed to share your location information via privacy settings on your Device or, for example, if you have uploaded photos tagged with location information. Visual and Audio Information: This may include photos, reviews, forum and social posts, and videos that you may provide to us. In addition, we collect communications when you contact our customer service team, including inbound and outbound calls. Inferences Drawn from the Above: We may generate inferences based on the above categories of personal information.   We collect and use each category of personal information for the       following business and commercial purposes described in more detail in Section 2 of the Statement: registration, membership and other contracts, to improve our Services, personalisation and customization, communication, and legal compliance. We will retain copies of your information for as long as you maintain your account or as necessary in connection with the purposes set out in the Statement, unless applicable law requires a longer retention period. In addition, we may retain your information for the duration of any period necessary to establish, exercise, or defend any legal rights.

What categories of personal information do we “sell” or “share” to third parties? The terms “share” are broadly defined in certain GDPR. We may  “share” the following categories of personal information to business partners, social media websites, advertising networks, data aggregators, and other third parties identified in Section 3 of this Statement for purposes of delivering interest-based advertising, analysing use of our websites and apps, and enhancing user engagement on our websites and apps and on social media: biographical information/identifiers, Internet or other electronic network activity information, commercial information, and inferences drawn from the above. We do not knowingly share personal information of individuals under the age of 13.